Refund Policy

Effective Date: 21 February, 2025

Refund Policy

At Imran Hossain, a division of Md Imran Hossain, we take pride in delivering top-tier web development services tailored to meet the unique needs of our clients. As a provider of web development services, we prioritize clarity, transparency, and client satisfaction in all our engagements. This Refund Policy outlines our stance on refunds and ensures a mutual understanding between Imran Hossain and our valued clients.

Non-Refundable Services

Due to the nature of web development services, once a purchase is made and our team begins work on your project, we cannot offer refunds. Our services include, but are not limited to, custom website development, WordPress development, Shopify store creation, Wix website design, and website maintenance. These services involve extensive planning, resource allocation, and execution, which cannot be reversed once initiated.

Why We Do Not Offer Refunds?

  1. Digital Nature of Services: Our services are inherently digital and involve immediate resource allocation. Once we begin a project, significant time and effort are invested right away.

  2. Customized Solutions: Each website we develop is customized to fit the specific needs of our clients. This customization process requires dedicated time and specialized expertise, making it non-transferable and non-refundable.

  3. Intellectual Property: Many of our services involve the creation and delivery of intellectual property, such as website designs, custom code, and digital assets. Once these are shared, they cannot be retracted or refunded.

Commitment to Client Satisfaction

While we do not offer refunds, Imran Hossain is dedicated to ensuring that our clients are satisfied with the web development services we provide. Our team is committed to working closely with clients to address any concerns and to deliver outcomes that meet or exceed expectations. We maintain open lines of communication and provide regular updates throughout the project lifecycle to ensure alignment with client goals.

Dispute Resolution

In the unlikely event of a dispute regarding our services, we encourage clients to contact us directly. Our customer support team is available to discuss any issues and work toward a resolution. We value our clients and strive to maintain positive, long-term relationships built on trust and mutual respect.

Contact Information

For any questions or concerns regarding our Refund Policy, please contact our customer support team at our contact page. We are here to assist you and ensure that your experience with Imran Hossain is positive and productive.

By choosing Imran Hossain, powered by Md Imran Hossain, you agree to this Refund Policy. We appreciate your understanding and look forward to partnering with you to build exceptional websites that drive success.

We have updated our Privacy Policy and Terms & Conditions. Please review the latest versions on their respective pages.